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Product: Book - Paperback
Title: Word 2003 for Dummies
Publisher: For Dummies
Authors: Dan Gookin
Rating: 5/5
Customer opinion - 5 stars out of 5
Dan Gookin...best computer author around!

I wasn't sure which Word 2003 book to buy because there are a lot to choose form. So I checked around to see which author could help me the best. No contest. I had no idea how many awesome computer books Dan Gooken had written! The best new thing about Word 2003 has to be what you can do with smart tag now. It's great to be able to customize them.

Product: Book - Paperback
Title: Java Swing, Second Edition
Publisher: O'Reilly
Authors: James Elliott, Marc Loy, David Wood, Brian Cole
Rating: 3/5
Customer opinion - 3 stars out of 5
This book was OK.

This book was ok. A book cannot be everything to everybody. This is not for a beginner. But I do recommend it for advanced users. I enjoyed the fact that the book was very comprehensive.
There were some small errors- no big deal.
One example:
I started about 3/4 into the book. I ran into BasicWindowMonitor(); which was defined way back in chapter 1. I should have guessed. But I couldn't find the author's code. BasicWindowMonitor() wasn't in the index. I emailed O'Reilly with this issue. The publisher is first class. They had great tech support. They directed me to the proper page and apologized. Also, the publisher has all the software code from the book well organized on their web site. The authors picked a good publisher to support their product. That should be a factor for every reader when purchasing technical books.
In summary, this is a book for the advanced JAVA programmer. If you are one, you probably should have it on your desk.

Product: Book - Hardcover
Title: Software Cost Estimation with Cocomo II (with CD-ROM)
Publisher: Prentice Hall PTR
Authors: Barry W.Boehm, Ellis Horowitz, Ray Madachy, Donald Reifer, Bradford K. Clark, Bert Steece, A. Winsor Brown, Sunita Chulani, Chris Abts
Rating: 4/5
Customer opinion - 4 stars out of 5
Aerospace Software

We are attempting to use this methodology for planning and review of onboard Aerospace Software, will give an update when we have actually used it in anger!

Product: Book - Paperback
Title: Apple Training Series : Mac OS X Help Desk Essentials (Apple Training)
Publisher: Peachpit Press
Authors: Peachpit Press
Rating: 5/5
Customer opinion - 5 stars out of 5
Just What the Help Desk Person Needs.

Even Apple users need help once in a while. So Apple shops have to have a help desk just like any other shop. This book presumes a basic level of familiarity with the Macintosh operating system, and then goes on to provide in-depth technical information and procedures that are used by Apple-certified technicians to install, configure, maintain, and diagnose Macintosh computers.

It is oriented, as you might expect, to teach help-desk personnel to knowledgeably address customer concerns and questions. Each chapter is presented as a self contained lession, complete with an introduction, summary and a review quiz. The book is arranged as a help desk professional would appreciate. It covers those areas that he is likely to be asked about, not an attempt to give an in depth lession in the OS.