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Product: Book - Audio CD
Title: MP3 Audio Bible by Max McLean
Publisher: Fellowship for the Performing Arts
Authors: Max McLean
Rating: 4/5
Customer opinion - 4 stars out of 5
Almost Great


I purchased this MP3 version and am broadly speaking very pleased with it. There are some occasional infelicities such as McLean pronouncing "news" as "noos", breathing in the wrong place, reading a little fast at times etc. However, my big bugaboo, and main reason for only awarding 4 stars is the fact that you have intrusive chapter announcements occurring right in the middle of the great narrative passages in the historical books and the gospels, frequently in places where the narrative overlaps from one chapter into another. There must be a better way of doing this, if indeed you need to do it at all, probably when you come to a natural break in the storyline at the beginning of a new paragraph. Other than that this is a fine piece of work and the MP3 format is wonderfully convenient compared to having lots and lots of tapes or CDs.



Product: Book - Paperback
Title: Homepage Usability: 50 Websites Deconstructed
Publisher: New Riders Press
Authors: Jakob Nielsen, Marie Tahir
Rating: 4/5
Customer opinion - 4 stars out of 5
Heuristic evaluation in a coffee-table book


Web site usability has come a long way. For proof, just consider the strange case of Dr Jakob Nielsen.
Back in 1995, Dr Nielsen was a Sun Microsystem Usability software usability expert with a string of published papers and books on topics such as "heuristic evaluation". Nielsen had spent a chunk of his career analysing the benefits of quick-and-dirty usability methods such as heuristic evaluation, where a group of experts rate a system's compliance with established usability norms. But such methods remained generally underappreciated, and Dr Nielsen's books and papers were read by a relatively small group of fellow specialists. In 1995, with Web sites becoming a popular new type of "software", Dr Nielsen started publishing his thoughts at his own Web site, useit.com.
Now move forward seven years, and here is Dr Nielsen again, peering out of the front of a book through neat glasses, wearing a red tie and perfectly mismatched greenish-blue shirt, with hair just long enough to mark him as a child of the 1960s. Except now Dr Nielsen is famous and runs sell-out executive lecture sessions on Web site usability. And the book out of which he is peering is not a scholarly tome but a big, glossy, full-colour 320-page compendium of heuristic evaluations on some of the world's best-known Web sites. It's called "Homepage Usability".
Yes, it's the world's first coffee-table usability book.
And if you can get over the price, "Homepage Usability" is both a useful contribution to the discipline, and more fun than you'd think. It's a set of design rules centred around an examination of the home pages for 50 major sites, including the highly-valued (Amazon, Yahoo, eBay, Google), the worthy (PBS, Art Institute of Chicago) and the famous (CNN, Google, BBC Online).
"Homepage Usability" is particularly useful because Nielsen and collaborator Marie Tahir use these 50 sites not just as a gimmick but also to help define the "standard" treatments of elements on a Web page. They do so in the belief that rather than learning a new interface on every site, users prefer your site to work the same way as the last dozen they were on.
Others, notably Michael Bernard from the Software Usability Research Laboratory at Wichita State University, have researched the placement of basics like navigation and search. Nielsen and Tahir analyse their 50 pages statistically and confirm and extend Bernard's work. For instance, their analysis of links to privacy information suggests that people will expect to see such a link on a site's home page (43 of the 50 had it there), and that it should be labelled "Privacy Policy" (20 of the 43 did this).
On top of the 15 pages of statistical analysis, Neilsen and Tahir also offer 25 pages of heuristics - rules - on eveything from displaying logos to communicating site problems. Many of these rules will be familiar to Web design veterans and to readers of Nielsen's last book, "Designing Web Usability".
Once the rules are finished with, Nielsen and Tahir take you into the instructive and oddly entertaining 240-page dissection of those 50 sites. They seek out and pull apart every misplaced button and vague label. The label "MTV news gallery" obscures the richness of the MTV site's feature articles. Drugstore.com probably thought the term "shopping bag" appropriate, but "shopping cart" has become an accepted term. And ExxonMobil might have thought their front page oil rig photo looked arty, but "oil companies would best avoid photos that show large shadows in the water next to their rigs". Heh, heh.
The home pages themselves are displayed at full-page size. Some of the comments verge on pedantry, but there's praise too - the informative headlines on CNN, the well-described sign-in at Amazon. And the sheer weight of commentary eventually starts pushing you to think more rigorously about how users see your own pages.
Many Web designers, especially the less pragmatic and those without formal training, hate Nielsen's approach. They can see it leaching the originality out of Web design. Neilsen makes no apologies for this; he believes the content should outshine the look, and he once wrote an essay entitled "The End Of Web Design".
Commercial operators may see a different reason for suspicion. The likes of Amazon and Yahoo have been around long enough, and have experimented enough, to know exactly what produces commercial results for them. Heuristic evaluations never ask what is working in a particular case; they just apply standards. As Graham Hamer notes in his review below: if Amazon wants to label a link "Friends and Favorites", it's probably because the link is known to provoke the desired book-buyer behaviour - regardless of what Jakob Nielsen thinks. Heuristic evaluation has its limits.
Within those limits, heuristics have real power. Usability commentators like Steve Krug, author of the excellent "Don't Make Me Think", argue that the average user is a myth and all Web use is essentially idiosyncratic, so the only way to design is to test. But the truth is that almost every designer uses heuristics at some point, adopting elements because they are familiar and because there isn't the time or the budget to test. They're too useful to resist. So is this book.



Product: Book - Hardcover
Title: Internet Routing Architectures (2nd Edition)
Publisher: Cisco Press
Authors: Sam Halabi, Danny McPherson
Rating: 5/5
Customer opinion - 5 stars out of 5
Probably the best BGP book


I've read both editions of Halabi's book cover-to-cover and I was stunned to discover just how widely they expanded the excellent original material. Though the configuration examples are IOS-centric, you will have absolute mastery of BGP routing and its various topologies by the time you finish this book. You'll learn the particulars of redundancy and load balancing, with plenty of concrete examples that you can apply directly in your own networks (I did), how to configure Multihop and when you may need to do so, how to set up multihoming in all its permutations, filtering and route maps, and much much more, in just about every possible deployment. Among the advanced topics, you'll understand how confederations and route reflection work, and how confederations help consolidate large BGP topologies into more manageable units - and also their limitations. It's basically impossible for me to lay out every topic that is effectively discussed in this book.
If I had to choose one book for core networking topics, this would probably be the one.



Product: Book - Paperback
Title: From Gutenberg to the Global Information Infrastructure : Access to Information in the Networked World (Digital Libraries and Electronic Publishing)
Publisher: The MIT Press
Authors: Christine L. Borgman
Rating: 5/5
Customer opinion - 5 stars out of 5
One of the most important books on information science


The global information infrastructure may be serve as the cornerstone in the development of the world over the next decades and beyond. An understanding, or at the very least an appreciation, of the potential benefits and risks that can result from the still emerging technology is critical to ensure that the potential benefits of the technology, as actually implemented, will justify the concomitant hazards. Questions abound: In what context and by what methods will digital libraries be implemented and made available? Will the need for intellectual access be accounted for? Who will design the infrastructure? Who will manage the metadata on which the system is dependent? Who control our sources of information? How is that control to be monitored? And who do we want controlling information about us? In what I believe to be one of the most important books to be published in the field of information science, Dr. Borgman astutely addresses many of the critical issues facing the emerging global information infrastructure and notes that there are more questions than answers. The author, a preeminent scholar in this field, has provided a framework from which a user of the Internet, or, indeed, anyone interested in what is one of the most powerful systems to be created by man, can begin to appreciate the implications of this system. Ignorance is only bliss in the short run.Published in 2000 and winner of the American Society for Information Science and Technology's 2001 Best Book Award, this book is current, timely and uniquely relevant. As an attorney involved with intellectual property rights and as an engineer who began working with computers in 1962, I wholeheartedly recommend this book.